Natural Language Processing analysis of how global business sources are viewing streaming video competitors

Sunday, June 23, 2019

HBO: Chipping the Crown Jewel?

Time Warner consisted of three divisions before being acquired by AT&T last year: HBO, Turner Broadcasting and Warner Bros. Entertainment. HBO was widely regarded as the crown jewel of the company.

Would this jewel be polished and preserved in the hands of AT&T? Or would it be damaged and diminished?

In Managing Acquisitions, a classic M&A reference, Haspeslagh and Jemison identified four styles of integration, one of which was preservation. Preservation should prevail when the target’s culture must remain intact lest a “buy and crush” dynamic destroy key organizational elements that made the target attractive. Warren Buffett’s Berkshire Hathaway is renowned for preserving (and then nurturing) acquisitions.

Even in markets with tight controls demanded by customers (such as defense contracting) sometimes preservation is the right move. As a practice Honeywell Aerospace quickly absorbed the people, assets, and systems of companies it acquired into the corporate parent. But when it discovered a superb center of excellence in an acquisition, Honeywell realized that it would be a mistake to dismantle its creative talent and distinctive technology. Rightly so, Honeywell not only preserved the unit, but nurtured and spread its capabilities throughout the entire company.

HBO has been an artisanal brewer of entertainment. For example, Game of Thrones was reportedly cultivated for four years before launching.

After AT&T completed its acquisition of Time Warner last year, Jeff Cole argued that HBO is a special asset that should be left alone to create. See here. (Cole, a former UCLA colleague, is a media expert highly adept at providing perspective that informs future market directions. He is now founder and director of USC’s Center for the Digital Future.)

Last September, AT&T CEO Randal Stephenson provided some hope for crown jewel preservation by characterizing HBO as “the Tiffany of media and entertainment.”

But communications about HBO’s future were mixed, as John Stankey (now head of WarnerMedia) told Richard Plepler (then head of HBO) at an employee meeting: “I want more hours of engagement.” Although Stankey also implied additional resources would be made available, the image of an HBO sweatshop was conjured up in the minds of employees.

With this backdrop, let’s examine a critical dimension that has characterized HBO in the media over the past few months.

We used Word2Vec to process 1206 articles that appeared on Dow Jones/Factiva between March 1 and June 15, 2019, in which the word HBO appeared at least twice. (Word2vec processes raw text and positions words in a high dimensional vector space where semantically similar words are placed at nearby points. Factiva is a global news resource with over 32,000 premium publications.)

Here are some words/bigrams appearing closest to HBO (a score nearer 1 indicates a word is closer to HBO):

('bob_greenblatt', 0.701),
('david_levy', 0.696),
('kevin_reilly', 0.694),
('resignation', 0.686),
('longtime', 0.684),
('exit', 0.681),
('richard_plepler', 0.677),
('reorganization', 0.675),
('overhaul', 0.651),
('spadaccini', 0.648),
('kevin_tsujihara', 0.627),
('veteran', 0.620),
('stankey', 0.616),
('leave', 0.610),
('departure', 0.607)

The press has been featuring a two-way turnstyle at HBO.

For example, Richard Plepler, the veteran head of HBO has exited as has David Levy, a longtime Turner executive. Stankey, an AT&T lifer, and Bob Greenblatt, an HBO outsider, have entered to run the show. Kevin Reilly is the new head of content strategy for the streaming service WarnerMedia plans to launch next year.

Resignation, departure, leave, exit, reorganization and overhaul are all huddled close to HBO in our vector space.

Not a picture of preservation.

Although final design of WarnerMedia’s streaming offering is in flux, Greenblatt has stated that the service will consist of some 10,000 hours of curated content, blending classic movies such as Gone with the Wind, the libraries of Warner Bros Television. original programming, and all of the “great” HBO programming.

Pricing is a conundrum. WarnedMedia has preliminarily rationalized a target price of some $17/month, boxed in between Netflix ($13) and a combined Disney+ and Hulu pricing (7+12= $19).

Apparently there’s not much pricing power in the new combined offering, given that HBO currently costs $15/month.

Under Time Warner, HBO enjoyed autonomy as it hit revenue and EBITDA targets and garnered Emmy after Emmy. Under AT&T, the company is now under pressure to move in the direction of a Netflix-like content firehose.

And Randell Stephenson has dogmatically stated to investors: “Our discretionary cash flow is going to go to one place. It’s going to be paying down debt.” (Reduction of some $165B in debt is a challenge. In April, AT&T sold the Warner-Media headquarters for $2.2B as well as its stake in Hulu for $1.4B.)

The extent to which HBO will receive a substantial increase in resources to feed its new firehose is questionable.

To its credit, AT&T intensely studied the shortcomings of the AOL/Time Warner 2000 merger, widely regarded as the worst deal in corporate history, to avoid mistakes of the past. Not wanting to repeat AOL’s fiefdom frustrations as it tried to get divisional silos to cooperate, AT&T reorganized Time Warner’s media properties.

But in reacting to the AOL debacle, the pendulum has swung too far. With the departure of Plepler and others, AT&T must now deal not only with executive exodus, but also the psychological leakage of the talent that remains.

Although restructuring might have been the right move for other Time Warner units, the crown jewel should not have been disturbed so quickly. Far better to have preserved HBO for the time being and only move to amalgamation after a deeper layer of trust was built.

Given the major challenges of business model clarity and psychological leakage, most bets are currently against WarnerMedia getting anywhere near the iron throne of streaming. WarnerMedia needs some new dragons to suddenly appear.

Wednesday, June 12, 2019

Hulu: Escaping the JV Torture Chamber


Joint ventures can be an exquisite form of corporate torture. A JV “chamber” can feel like it’s rivaling a Game of Thrones torture scene, especially when JV partners are competitors.

Until recently, Hulu was a complicated joint venture. Too complicated. Almost tortuous. Not anymore.

We used Word2Vec to process the 1072 articles that appeared on Dow Jones/Factiva in April and May, in which the word Hulu appeared at least twice. (Word2vec processes raw text and positions words in a high dimensional vector space where semantically similar words are placed at nearby points. Factiva is a global news resource with over 32,000 premium publications.)

We next used t-SNE, a prize-winning technique for visualizing high-dimension spaces, to reduce our Hulu vector space from 64 dimensions to 2. Here’s the resultant concept space, with key words closest to Hulu placed on the two-dimensional grid generated by t-SNE.



t-SNE does an amazingly good job in reducing the 1072 articles on Hulu to a meaningful 2-D concept space. To understand these data points (most are bolded below), note that:

1)      At the start of 2019, Disney, Fox, and Comcast each owned 30% of Hulu joint venture, and AT&T owned 10% as result of its acquisition of Time Warner. In March, Disney completed its purchase of Fox, giving it majority (60%) control. In April, Hulu acquired AT&T’s ~10% for $1.43B. And in May, continuing its Hulu deal spree. Disney assumed full operational control of Hulu by agreeing to purchase what was the now 33% share that Comcast held after the AT&T deal.

2)      Disney entered into a put/call option agreement that valued Hulu at a minimum of $27.5 billion as early as January 2024 and extended the Hulu license of Comcast/NBCUniversal content until late 2024. The put/call arrangement means Disney can require Comcast to sell and Comcast can require Disney to buy its 33.3% ownership interest in Hulu for assessed fair market value at that time (with a floor of $27.5 billion).

While the deal is quite good for Comcast (another story), our focus is on Disney’s Houdini-like escape from the Hulu JV stricture.

With full operational control of Hulu, Disney now has the ability to:

·        bundle Hulu with other Disney DTC offerings (such as Disney+ and/or ESPN+);
·        deploy BAMTech’s impressive technology (majority ownership acquired from MLBAM in 2017) across all of its streaming platforms. BAMTech, located in a Manhattan factory once occupied by the National Biscuit company, has successfully delivered tens of millions of simultaneous live streams. BAMtech is so good that it very well could sell its services to other media companies moving into streaming;
·        gain access to valuable data used in the direct-to-consumer sale of everything from Disney-branded toys to theme park tickets;
·        expand its scope in generating advertising revenue; currently about 70% of Hulu’s viewers are on its ad-supported plan;
·        roll out Hulu internationally without having to deal with potentially stifling partner conflict. (Comcast’s $39 billion purchase of Sky, a European pay TV giant that offers the Now TV streaming service could have certainly triggered Hulu expansion headaches.)

Disney will enjoy a high-class problem if it turns out that Hulu is appraised at a high value when it comes time to buy out Comcast. A healthy valuation will imply that Hulu will have made significant progress in competing with Netflix.

If so, torture will have been transformed into treasure.

Monday, June 3, 2019

Video Streaming Coverage Race: May 2019 Results


May was a relatively quiet month for media coverage in the video streaming race. The March/April hoopla surrounding Apple TV+ and Disney+ announcements dissipated, and the pace of press coverage slowed to a trot. Media mentions for Hulu was an exception.

We analyzed the press coverage that seven horses in this race (Amazon Prime, Apple TV+, Disney+, Hulu, Netflix, WarnerMedia, and YouTube) received during the month of May. To do so, we considered the 712 articles on Dow Jones/Factiva during May in which the words video and streaming appeared adjacent to each other. (Factiva is a global news resource with over 32,000 publications.)

Here's what we found:




Total mentions of these seven "horses" slowed to 1930 in May from 3533 in April. Netflix continued to lead the field in May with 724 mentions (considerably less than the 1614 it received in April). Hulu followed closely behind with 672, driven by Disney's May 14 announcement that it would assume full operational control of Hulu as a result of a deal with Comcast.

Here's what mention market shares looked like in April and in May:




We expect to see the pace of media coverage pick up as new services prepare to launch later this year.